PROVIDENCE, R.I. (WPRI) — A toll-free hotline is now accepting calls to give people general information about the RIBridges data breach and advise them on steps they can take to protect their data.
Gov. Dan McKee's office announced that the state's outside vendor, Deloitte, has contracted Experian to run the multilingual call center following a cyberattack that may expose people's personal data.
Rhode Island officials urged residents to take immediate steps to protect themselves on Saturday, warning that the hackers could release personal data as early as this week. They are believed to have stolen Social Security and bank account numbers, among other items.
The center can be reached at (833) 918-6603 and will be open from 9 a.m. until 9 p.m. Mondays through Fridays.
Call center staff will be unable to confirm whether individual callers are affected by the breach, the governor's office said.
McKee's office said anyone who has received or applied for most health or benefits programs over the last eight years could be impacted by the breach.
The governor urged people to save the URL for the website where the state will post continued updates about the situation: cyberalert.ri.gov.