Social networks help people resolve welfare problems—but only sometimes, new research finds

Lead researcher Dr. Sarah Nason, from Bangor University's School of History, Law and Social Sciences explained, "Debt, benefits, special educational needs, health care issues, these are everyday problems that many of us face, and it's only natural to turn to people you know and trust for help and advice. However, we found that having to talk to more people or support services was an indicator that the problem was more complex and difficult to resolve."