Sri Lanka’s hospitality trendsetter, Cinnamon Grand held its Associates Quarterly Meeting for Quarter 1 on 25 August, recognising and rewarding their hardworking staff, the backbone of the Hotel’s success.
The meeting is held every quarter to share with the staff, the progress made by the hotel in terms of financial performance reward and recognise outstanding associates for their dedication, and assess future challenges. The meeting is also an interactive platform where team members are encouraged to share their thoughts and ideas. Over 500 associates attended the meeting held at the Oak Room.
Cinnamon Hotels and Resorts Sector Head-City Hotels Rohan Karr outlining the financial performance of the quarter and future expectations noted that those in the hospitality industry must think ahead and innovate accordingly to stay ahead of the game. “This is a ‘people’ business. It is about people, caring for people. We must continue to ensure that our guests are well looked after and they take back the very best of memories. In ensuring that the benchmarks are continually raised through enhanced products and services, we will be able to create an enriched lifestyle experience.”
Lauding exemplary performances, associates were acknowledged as nominees and winners of the coveted Associate of the Quarter award, with cash prizes, special dining vouchers, bottles of bubbly and a letter of appreciation from the General Manager to celebrate their achievement.