Score a raise
1. Have a prelim chat
You want to gather information about your performance: Any complaints, your impact on the company and the market value of your services. You ask the questions, they provide the answers.
2. Be clear during the meeting
If you’re looking for a raise, never give them your number first. It’s very important that you communicate your value to the company beforehand. If you’re looking for a Rs 10,000 raise, anchor the discussion with a Rs 15,000 raise.
3. Then stop
The most important thing after you ask the question: Be quiet and listen. Let the other person talk.
Get a better phone contract
1. Be persistent
They’ll put you on hold and hope that you’ll get frustrated enough to walk away and forget it.
2. Know what you want
Ask if there’s higher-level personnel you can speak to, like a manager or a senior supervisor. But if you’re going in blind and you don’t know what you’re talking about, you’re not going to be successful.
3. State your terms
You need to remind them that you’ve received requests from other companies that want your business by saying: ‘I want to stick with you, but you’ve got to understand that this is not going very well so I could very easily go to another company if I’m not going to get satisfaction here.