Healthguard, the country’s premier pharma, wellness and beauty retail chain, is gearing up for the future, with significant investments into expanding its physical and online retail presence and enhancing the skills of its staff to meet the standards of international healthcare retailers.
Healthguard expects to more than double its outlet network – consisting of standalone ‘Full Service’ stores and ‘Express’ stores (located within leading supermarkets) – from 24 at present to 50 by the 2018 financial year. From the beginning of 2015 to the present eight new Full Service and Express outlets have been opened.
Healthguard is a fully-owned subsidiary of Sunshine Healthcare Lanka Ltd. (SHL) – the Healthcare arm of the diversified Sunshine Holdings conglomerate with interests also in Agribusiness, FMCG, Packaging and Renewable Energy. Healthguard has committed Rs. 100 million over the past three years and incurred Rs. 70 million in FY15/16 alone to expand its retail presence.
Meanwhile, Healthguard has committed substantial investments into enhancing the skills of its staff as it seeks to become the first player locally to benchmark itself against international healthcare retailers. Towards this end, Healthguard will soon open a dedicated training centre at Colombo 3 – the ‘Healthguard Excellence Centre’ – which seeks to significantly enhance the competencies of its staff, particularly pharmacists and customer service staff serving at company outlets.