Leapset plans to introduce new products and enhancements first in Sri Lanka, and its Flower Road Engineering Centre will house a center for innovation and customer care, officials at the Colombo office told a press conference last week. Leapset currently employs a staff of over 350 in both Sri Lanka and the States.
“Running the platform in Sri Lanka will help our employees based in Colombo gain a more practical understanding of what we do,” said Shanil Fernando, Managing Director for Sri Lanka and Senior Vice President Engineering at Leapset.
“We are also able to draw from a significant pool of talented engineers in Sri Lanka, which will hopefully allow us to price locally – it’s a win for both sides.”
Leapset’s holistic, fully integrated restaurant operating system runs the gamut restaurant management from Social Discovery of your restaurant, making a reservation, Online, mobile ordering, restaurant operations via their advanced POS, payments, customer retention and loyalty.
“We follow a very similar model to how Apple produces their technology; there is tight integration of the software and hardware and the products are built with simplicity in mind. The hardware and software design happens with the team based out of the Silicon Valley with the engineering done in Sri Lanka and the hardware manufactured to order in Taiwan,” said Shanil Fernando, Managing Director for Sri Lanka and Senior Vice President Engineering at Leapset.
The products’ monthly fee-based, service oriented model provides a desirable alternative for restaurateurs reluctant to make substantial capital investments, and the simple user-friendly platform means anyone can use it regardless of their tech savvy
“With restaurants popping up all around the country, Sri Lanka is well positioned for the services offered by Leapset,” said CEO Mani Kulasooriya. “The market may be smaller in comparison to our US market but it’s a matter of personal ownership and pride to launch our product locally. In the US we have over 5000 restaurants using our products and we add approximately 150 restaurants per month.”