Bank of Ceylon has launched “Siri Medura” in five provinces – a best in class home loan offering to help its valued customers purchase and build their dream home. This product offers unparalleled customer convenience:
• Only two visits required to the Bank to avail home loan
• Guaranteed loan disbursement in less than 15 days
• SMS Updates at each stage in the process
• One-stop shop – No need to liaison with multiple agencies to obtain documents.
• Attractive interest rates and flexibility of payment
As Bankers to the Nation, Bank of Ceylon has always spearheaded changing the banking industry to be focused and centered on its customers. Understanding the busy schedules of modern day customers, the bank has taken multiple steps to assure its customers speedy disbursement and best in class convenience while obtaining a home loan.
“Adding value to the customers and the nation is the most important priority for Bank of Ceylon, especially in this era where time is so precious. We are streamlining our processes to increase efficiency in achieving our objective of providing best in class service to our customers,” stated President’s Counsel Chairman – Bank of Ceylon Ronald C. Perera.
To enable this step change, the Bank is setting up Regional Loan Centres across the entire island – the fifth such Center was inaugurated in Koggala on March 24 by Presidents Counsel Chairman – Bank of Ceylon Ronald C. Perera.
The Regional Loan Centres have been instrumental in enriching customer experience. This has been another key step taken by the bank in achieving its strategic goal of higher operational efficiency.